How do I contact the NIRx team through the Help Center?

Before directly contacting the NIRx team, we recommend you to first search through the Knowledge Base or the Forum sections.

Please use the search engine on the home page of the NIRx Help Center. The search engine will look through all content available in both the Knowledge Base and the Forum sections.

If you do not find the answer to your question, you can directly contact the NIRx team. You have two possibilities:

  • post a question in the Forum. When posting the question, please make sure to chose the right category. We warmly recommend you to chose to make your question visible to other members of the NIRx Help Center. In this way, all other users may view the answer given by the NIRx team or answer themselves;
  • create a support ticket. This will open a private thread between you and the NIRx team and, upon logging in, you will be able to track the progress of your ticket. 

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